We stayed here just one night, for new year, and it was a relaxing and rejuvenating experience.
Location is on the crossroads in town, a couple of minutes walk to main square and Chinese nets or the bustling streets with cafes. We had a great view onto everything from our large glass windows.
The staff were excellent, spoke very good English and were smartly and beautifully dressed.
Rooms were large with very comfy bed and luxury fittings, bathroom was well appointed.
There was a good breakfast selection with both western and Indian options.
Overall the feel was formal and more of a business hotel; as tourists, for the money we paid, we would probably have gone to one of the more atmospheric hotels along the harbour front, but there were no vacancies.
I feel the value for money is about right as the quality of hotel is far above average for Kerala.
Paul S Brighton, England, United Kingdom